Privacy Policy

Information we collect

We collect information needed to operate accounts, games, training, payments, support, and safety workflows. This may include account details, profile settings, gameplay records, puzzle attempts, training plans, ratings, messages, reports, device/session signals, and support communications.

Payment details may be handled by payment providers. ChessXT.com stores transaction, invoice, subscription, refund, and settlement records needed for billing operations.

How we use information

• Provide online chess, board games, puzzles, AI coaching, ratings, matchmaking, tournaments, schools, certificates, social features, and creator workflows.
• Protect accounts, investigate abuse, moderate content, enforce fair-play rules, detect fraud, and maintain operational security.
• Send account, verification, support, billing, safety, and service notifications.
• Improve gameplay quality, training features, platform reliability, analytics, and support workflows.

AI coaching and training data

AI coach features may use your games, moves, training goals, puzzle history, and review inputs to generate analysis, feedback, sparring recommendations, and training plans.

AI outputs are educational game-analysis assistance and should be reviewed by the player, coach, parent, teacher, or organizer as appropriate.

Sharing and retention

We may share data with service providers that help operate hosting, email, payments, analytics, security, support, and AI features. We may also disclose information when required for legal, safety, anti-fraud, or abuse-prevention reasons.

We keep information for as long as needed to provide the service, meet legal and accounting requirements, resolve disputes, enforce policies, and preserve safety or fair-play evidence.

Your choices

• Request access, correction, export, or deletion of eligible account data.
• Update profile and privacy settings where available.
• Contact support@chessxt.com for privacy, deletion, or data export requests.